Packaging used for Mercedes-Benz genuine parts not only ensure the safe transport of these parts but also act as a foil against counterfeiters. The packaging distinguishes through a special design and uniform labelling.
In the case of primeline items, a specially developed hologram is used to seal the packaging. Primeline items are safety relevant parts, such as oil filters, brake pads or air filters, as well as parts which have to be replaced regularly.
When the packaging is opened, the hologram is destroyed and cannot be re-used. If buying Mercedes-Benz GenuineParts, featuring the hologram – always insist that the hologram is undamaged!
Mercedes-Benz GenuineParts are also marked with the protected Mercedes-Benz trademarks, as well as, if space is available, with the part number.
Counterfeiters do not stop only at parts: Mercedes-Benz Genuine consumables, such as engine oil and brake fluid or accessories such as alloy wheels can also be found.
Needless to say, fake engine oil can have damaging effects on the engine; leading to costly repairs and even possible replacement of the engine. Fake brake fluid can impair the performance of the brakes and may even cause brake failures.
Tests have also shown that counterfeit alloy wheels often show cracks and even break off after a small impact. The consequences can be life threatening.
Another example is the Genuine Mercedes-Benz Bonnet Star. It has been designed to automatically turn down backwards on impact. This is to prevent injuries to pedestrians. In the case of counterfeits, this mechanism is often faulty.